The role of managers is not defined in the Scrum methodology. People think that the absence of leaders in the framework means that the Scrum team does not need it. Conflicts arise among team members because of the lack of clarity for the role. In this article at Scrum.org, Brett Maytom explains why you need managers in a Scrum team.
The Relevance of Scrum Team Managers
In the Scrum framework Product Owner, team, and Scrum Master are the only three roles that get highlighted. Rightly so, as the approach is about building complex products and has nothing to do with business. Management, on the other hand, takes care of business viability. Without these leaders, a Scrum team might not stay aligned with the company objectives. Eventually, stakeholders will withdraw support when they see no chance of receiving tangible benefits in the future. So, instead of rebelling against the managers, see the value addition they are making to your Scrum team.
Role of a Manager
Managers are the lubricants that provide the necessary help to get things going in the team. Majority of their work does not show immediate or tangible results as they are not directly participating in the tasks. However, they do their share of heavy lifting to streamline work. Coordination with sponsors, negotiating with customers, etc. are quite a few of the commendable jobs they do silently. For better visibility, the tasks of managers in a Scrum team are given below:
- Convince higher-ups about the benefits of the agile methodology
- Eradicate obstacles by addressing challenges present in the team
- Create a safe work culture that encourages innovation
- Establish feedback channels to hasten development process
- Make the company understand that a team also needs organization
- Look after operational and logistical requirements for the Scrum team projects
- Encourage the continuous loop of perfection, learning, flexibility, and exchange of ideas
- Enable the team to achieve its goals
To view the original article in full, visit the following link: https://www.scrum.org/resources/blog/where-manager-role-scrum