Reciting benefits of agile transformation to an organization is the most coveted way to drive progress in it. It encourages professionals to get on board, be open and receptive to turn agile.
In this article at Forbes, Peter Karlson explains that metrics are tricky as people are generally not open to be measured or judged.
Agile Solution for Leaders
Each metrics comes with an overhead needed to be tracked. Since the agile teams operate in different ways that can make it tough to roll up meaningful information, it becomes tough for the leaders to overcome challenges and establish meaningful measures of the impact of agile on their venture. Here are four best practices that can help measure the impact of agile transformation on their teams:
- Focus on Key Areas: The organization must aim for improved productivity fueled by faster velocity, high quality yet less rework. They must also work towards gaining highly coveted predictability by measuring customer satisfaction by using a net promoter score (NPS) or online surveys. Understanding how agile is improving the well-being of teams and the entire organization is essential to measure its impact and driving adoption.
- Identify the Metrics That Matter: Often the best metrics are limited to a certain nature of organizations. If your firm reports and rewards people on value, measure it and if you care about defect rates, measure them too. Agile methodologies offer a range of ‘out of the box’ metrics that are not necessarily useful to you, tailor them to fit your organization’s culture.
- Align Metrics Across Organizational Levels: Develop alignment between the metrics at each organizational level to help teams analyze their contribution to the strategic business goals. This will give enough visibility to C-suite executives into progress and outcomes. Remain specific and clear in your definitions and communicate them to ensure everyone is on the same page.
- Measure Before, During, & After Transformation: Follow the old saying— ‘You’ cannot manage what you cannot measure. Measuring during transformation provides visibility to inform potential changes and keeps delivery work on track. Likewise, measuring ‘post-transformation’ is the key to knowing whether your organization has reached an optimized state or not.
Click on the following link to read the original article: https://www.forbes.com/sites/forbestechcouncil/2019/02/11/how-to-measure-the-business-impact-of-your-agile-transformation/#6c67a4445c8a