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Good or Great Scrum Master: What’s Your Aspiration?

As a great scrum master, you hold the team together. Since the position favors servant leadership, people often think it to be low in the team hierarchy. You need a sufficient amount of maturity, influence, and creativity to lead your colleagues to success. In this article at Project Bliss, Charlie Davidson shares the key differences between a good and a great scrum master.

Working Towards It

Just like all leaders, you too face challenges as a scrum master. Hear these solutions out before giving up on the team:

Revamping Workplace Culture

Scrum principles do not mix well with traditional companies that follow obsolete methodologies. So, instead of aligning your scrum team members to the corporate culture, change the outdated norms of your organization.

Connecting Right

There are several product owners in the company. Your job is to reach out to the relevant one that knows the real requirements. A great scrum master ensures that the developers get the correct information on time.

Taking Chances

A good scrum master makes sure that the team does not face any roadblocks. If you are a great one, you will help the team try new things and explain the stakeholders later.

Eliminating Issues

You work hard to create a focused environment and protect the team from outside pressure. To become a role model, confront the issues and nip them in the bud.

Improving Task Ownership

Agile teams follow Scrum values and principles. As a Scrum leader, help team members discuss issues and freely point out each other’s work defects.

Balancing Communication

A scrum master interacts with stakeholders frequently, so it is necessary to listen to their concerns. Communication is a two-way street. The more you listen, the better solution you bring forth.


While you must help the team members understand where they are lagging, you should also build on existing strengths. Adding a layer of positivity encourages all to scale up their capabilities and performance.

Acting as a Unit

You require your team to deliver an entire project. The team members want your support as much as you need theirs. A great scrum master fosters that collaborative attitude in the team.

Clarifying Doubts

Despite your repeated instructions, there can be an individual with significant doubts. So, never assume that you have clarified all the doubts. If need be, discuss multiple times until they deliver the product.

Reviewing Past Work

You can have a balanced review session, but a great scrum master would want to target specific areas in the retrospectives. It saves time and effort.

Sprint Lessons Learned

A typical scrum leader would want to review past issues and victories. An excellent boss would have already created actionable items to discuss with the team.

Following the Goals

As the best scrum master, you must align the tasks according to sprint goals to achieve both at the end of the sprint. Having an amalgamation of disconnected priority tasks can eat up your team’s timeline.

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